E-commerce SaaS provider that aims to simplify the complexities of shipping.
50 - 200 people
Elevate Boxem's user experience to become the go-to, intuitive platform for e-commerce shipping, aimed at empowering the next wave of digital entrepreneurs.
Nailed it by reinventing user experience, making it not just pretty but profoundly useful. The upshot? More time spent on the platform and raving user reviews.
We transformed Boxem into the ultimate tool for e-commerce decision-making. Think more clarity, less clutter. User experience? Leveled up. All set for scale.
The primary goal of our collaboration with Boxem was to overhaul the existing user interface and experience. We aimed to create an intuitive, easy-to-navigate platform that could effectively support the varied needs of online sellers using Amazon's FBA service.
By focusing on data-driven decision-making and ensuring that users could easily share their results, we set out to maximize user engagement and satisfaction, thereby boosting Boxem's market position and growth potential.
Boxem is an e-commerce SaaS provider that aims to simplify the complexities of shipping. They're all about efficiency, time-saving, and elevating the e-commerce game. Based in New York, their mission is to empower e-commerce entrepreneurs to focus more on what they love and less on logistics.
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The task at hand was more than just a design revamp. We were entrusted to solve core UX/UI issues that affected the platform's usability and ultimately, its adoption rate. Poor navigation, complex data presentation, and lack of onboarding were pushing users away.
Diagnose UX problems hindering user engagement
Conceptualize data-rich UI without overwhelming the user
Improve onboarding to drive user action
We kicked off with user interviews and data analytics to get into the minds of the platform's audience. Our UX/UI team then rolled up their sleeves and iteratively designed, prototyped, and tested solutions.
Simplified navigation for better user flow
Employed progressive disclosure to present complex data
Created interactive onboarding to set the tone and guide first-time users
After implementing our UX/UI solutions, Boxem's time-on-site increased by 30%, and cart abandonment rates plummeted by 20%. The platform now exudes an aura of simplicity and intuitiveness, encouraging more users to explore its features.
User engagement: Up by 30%
User satisfaction: 4.8-star rating post-redesign
Scalability: The design is prepared to adapt as Boxem expands its services